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The Top 10 SaaS business tools for a post-COVID market

We’ve put together this spiffy list of the top 10 SaaS business tool for a post-COVID world.

Remember a time when businesses relied on clunky physical servers to store all their information? Remember complicated manual systems to store, record and transfer data?  Imagine if the COVID-19 crisis had hit the globe then? It would have been absolute pandemonium for businesses. 

The pandemic thrust the global economy into remote working almost overnight. And, it left businesses reliant on archaic systems up the creek without a paddle. Those with digital systems in place luckily managed to continue relatively unscathed. SaaS business tools have been instrumental in enabling companies to continue operating seamlessly throughout a crisis that could have easily brought business processes and productivity to its knees. 

From Survival to Recovery Mode

As businesses adjust to this ‘new normal’ (Yawn, we’re so tired of this phrase too, but it’s the best and most polite way to describe the current madness), and shift gears from survival mode to recovery mode,  SaaS business tools are helping them adapt to shifting customer priorities and ensuring business continuity in a post-COVID market. We outline the top 10 SaaS business tools you need for a post-COVID market.


Not sure about you, but I definitely couldn’t live without G-Suite. The set of cloud-based office productivity and communication tools from Google. And, in case you’ve been living under a rock, G-Suite offers so much more than just email hosting for your business. It’s services enable your team to collaborate and share using other Google products including Google Docs and Google Drive. In addition, you can configure G-Suite to work offline, allowing you to achieve maximum productivity and work from anywhere, anytime. Another key benefit of G-Suite is it enables easy website creation. Google Sites enables you to easily and effortlessly create a website, no programming or design skills needed. Creation and editing are extremely simple: just click, drag or drop. Just like in Docs, your team can work together and see each other’s changes in real-time as you type.


Calendlyhelps you schedule meetings without the back-and-forth emails, giving you more time to spend on the more important stuff. The app can connect with up to six of your calendars to automatically check availability and help you connect with your best contacts, prospects and clients.

It  works with Google, Office 365 and Outlook calendars and apps like Salesforce, Stripe, GoToMeeting and Zapier for a seamless user experience. is a project management tool that enables organizations to plan, run, and track remote work in one flexible platform. It is geared for organizations of all sizes and across all functions of the organization and provides the flexibility to build and adapt to any workflow, project or process. Ultimately, the app is a digital workspace within an organization: its building blocks can be assembled into apps that manage any kind of work. It collects information from external tools, helps teams communicate about items within the context of the work happening, and places all workflows in one place. Simply put, this creates a centralised home for all work.


Tired of logging into multiple tools to see how your company is performing? Databox is a Business Analytics platform built to help you understand what’s going on with your business. Furthermore, you can view all of your performance data in one place so you can spend less time checking data and creating reports and more time acting on insights. Mix and match metrics from different sources in one Databoard and get a more complete view of your performance at a glance.


HubSpot offers a full stack of software for marketing, sales, and customer service, with a completely free CRM at its core (Yes, you heard right. It’s 100% free).  Everything you need to organize, track, and build better relationships with leads and customers.


We’re not sure about you, but we find ourselves on multiple video chats every single day since the pandemic upended all our lives. COVID-19 certainly thrust Zoom into the spotlight (Security issues and all), and it has certainly emerged as a key tool for businesses in a significantly changed work environment. Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video. Zoom users can choose to record sessions, collaborate on projects, and share or annotate on one another’s screens, all with one easy-to-use platform.


Stay on the same page as your team and make decisions faster by bringing all of your work communication into one place. Slack is essentially a chat room for your whole company, designed to replace email as your primary method of communication and sharing. Its workspaces allow you to organize communications by channels for group discussions and allow for private messages to share information, files, and more all in one place.


Zapier refers to itself as the glue that connects thousands of web apps. It is an online automation tool that moves info between your web apps automatically, so you can focus on your most important work. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. It’s easy enough that anyone can build their own app workflows with just a few clicks. 


If any app should belong on a top 10 SaaS business tools for a post-COVID market, it’s Xero.

Xero’s online accounting software is designed to make life easier for small businesses and can automatically handle tasks that used to take up all of your time. From importing bank transactions to sending invoice reminders, it does all the work for you.

And, with all your data stored safely and in one place, it’s easy to get a snapshot of how your business is tracking. You’re also able to access all your data and Xero tools from anywhere – just connect to the internet. Plus, keep all your essentials like invoicing and payroll at your fingertips with Xero’s mobile app.

Forgive me if I throw myself into the mix here but my creators built me to transform businesses too. That’s why I think my cloud-based supplier management platform should be rubbing shoulders with the others. I’m South Africa’s first female-founded, cloud-based business software. I may be software but I’m so much a part of your team, I speak in the first person!

In a nutshell, I help companies organise, contract and pay their suppliers, consultants, contractors & freelancers – all in one place. I’m smart, simple to use and flexible – catering to any kind of supplier including contractors, one-man shows and freelancers.

In addition, I take care of all onboarding (easily customized to your businesses vendor compliance needs like BEE). I’ll manage your digital contracts as well as service level agreement creation, acceptance and purchase order management. Ultimately, You spend less time on admin, more time for growth.

If you’re interested in exploring for your business, please pop an email to


Social distancing measures have pushed digitization in business from a “nice to have” to a key weapon for survival. Ultimately, SaaS business tools (especially these top 10 SaaS business tools) have not just made it possible for businesses to survive during the pandemic, but thrive.

What’s in your top 10 SaaS business tools for a post-COVID market?

Which SaaS tool has worked best for your business during the pandemic and why? We’d love to hear your personal perspective. Tell us in the comments section or on our social media channels.

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